X2 Extreme 7 Froze

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Aby.Marcelo
Posts: 1
Joined: Wed Nov 27, 2019 11:13 am

X2 Extreme 7 Froze

Post by Aby.Marcelo »

Dear all
I am using X2 Extreme 7 with MIRI PLC on Modbus communication. Two times, HMI is getting rebooted itself and frozen before application loaded, as image below. Then, I need turn off the HMI and, seconds later turn on it and works correctly.
What could be the problem?

Awaiting your reply

Regards
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HMI froze.jpg
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Russ C.
Posts: 213
Joined: Thu Nov 16, 2017 3:32 pm
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Re: X2 Extreme 7 Froze

Post by Russ C. »

It looks like you're on an older version of the firmware, can you try updating the latest firmware using the "Recovery SD Card" option?
Best regards,

Russ
(801) 708-6690
Technical Support
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Beijer Electronics AB
http://www.beijerelectronics.us

AMitchneck
Posts: 137
Joined: Mon Jun 11, 2012 2:10 pm

Re: X2 Extreme 7 Froze

Post by AMitchneck »

I had the same issue, along with the Ethernet port freezing. Updating firmware to the latest version fixed my issues.
Adam M.
Controls Engineer
FlexEnergy

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