X2 Extreme 7 Froze

Any discussion about hardware that supports iX Developer.
Post Reply
Aby.Marcelo
Posts: 1
Joined: Wed Nov 27, 2019 11:13 am

X2 Extreme 7 Froze

Post by Aby.Marcelo »

Dear all
I am using X2 Extreme 7 with MIRI PLC on Modbus communication. Two times, HMI is getting rebooted itself and frozen before application loaded, as image below. Then, I need turn off the HMI and, seconds later turn on it and works correctly.
What could be the problem?

Awaiting your reply

Regards
Attachments
HMI froze.jpg
HMI froze.jpg (78.39 KiB) Viewed 1226 times

User avatar
Russ C.
Posts: 213
Joined: Thu Nov 16, 2017 3:32 pm
Contact:

Re: X2 Extreme 7 Froze

Post by Russ C. »

It looks like you're on an older version of the firmware, can you try updating the latest firmware using the "Recovery SD Card" option?
Best regards,

Russ
(801) 708-6690
Technical Support
Contact Us

Beijer Electronics AB
http://www.beijerelectronics.us

AMitchneck
Posts: 135
Joined: Mon Jun 11, 2012 2:10 pm

Re: X2 Extreme 7 Froze

Post by AMitchneck »

I had the same issue, along with the Ethernet port freezing. Updating firmware to the latest version fixed my issues.
Adam M.
Controls Engineer
FlexEnergy

Post Reply